PRIVACY POLICY

1. DATA CONTROLLER
   
   Controller: Costa Golf Rentals S.L.

Tax ID: B44663409

Address: Centro Comercial Club de Golf nº 9, Urbanización Guadalmina Alta, 29678 San Pedro de Alcántara, Marbella (Málaga), Spain.

Email: info@costagolfrentals.es

Telephone: +34 682 32 60 29

2. PERSONAL DATA WE COLLECT
We may collect the following categories of data:

First and last name.
Postal address.
Email address.
Telephone number.
Nationality.
National Identity Document (DNI), Foreigner's Identity Number (NIE), or Passport.
Data required for mandatory traveler registration.
Billing information.
Data related to reservations and stays.
Information provided through contact forms.

Information derived from communications via email or WhatsApp Business.
Browsing data obtained through cookies and similar technologies.

3. PURPOSES OF PROCESSING
Personal data may be processed for the following purposes:

Reservation and stay management

Managing reservation requests.
Confirming and managing reservations.
Facilitating access to accommodations.
Managing issues during the stay.
Sending communications related to the reservation.
Managing payments, refunds, and security deposits.
Customer service

Responding to inquiries made through the website, email, telephone, or WhatsApp Business.
Managing requests for information and assistance.
Compliance with legal obligations

Mandatory registration of travelers with the State Security Forces.
Compliance with tax, accounting, and administrative obligations.
Responding to requests from public bodies and competent authorities.

Commercial Communications

When the user has given their express consent or a prior contractual relationship exists in accordance with current legislation, Costa Golf Rentals S.L. may send:

Promotions and special offers.
Information on available accommodations.
Vacation, short-term, and long-term rental services.
Real estate services and investment opportunities.
News related to the activities of Costa Golf Rentals S.L.

The user may object to receiving commercial communications at any time.

4. LEGAL BASIS FOR PROCESSING
The processing of personal data is based on the following legal grounds:

The performance of a contract or the application of pre-contractual measures requested by the user.
Compliance with legal obligations applicable to Costa Golf Rentals S.L.
The legitimate interest in the proper management of the relationship with clients and users.
The express consent given by the user for certain purposes, especially commercial communications and the use of certain cookies.

5. DATA RETENTION
Personal data will be retained for the time necessary to fulfill the purposes for which it was collected and while legal liabilities may arise.

Generally:

Data related to reservations and billing: for the periods required by tax and commercial regulations.
Data necessary for traveler registration: for the legally established periods.
Data used for marketing communications: until the user withdraws their consent or requests its deletion.
Data obtained through cookies: according to the periods established in the Cookie Policy.

6. DATA RECIPIENTS
Personal data may be communicated to or processed by third parties when necessary for the provision of contracted services or when there is a legal obligation to do so.

Among others:

State Security Forces and Corps.
Public Administrations and competent bodies.
Financial institutions and payment service providers.
Tax, accounting, and legal advisors.

Technology and web hosting providers.

Google Ireland Limited (Google Analytics, Google Ads, and Google Maps).

Meta Platforms Ireland Limited (WhatsApp Business).

Under no circumstances will personal data be sold or transferred to third parties for commercial purposes unrelated to Costa Golf Rentals S.L.

7. INTERNATIONAL DATA TRANSFERS
Some technology providers used by Costa Golf Rentals S.L., such as Google or Meta Platforms, may process certain personal data outside the European Economic Area.

When this occurs, Costa Golf Rentals S.L. will adopt the appropriate safeguards required by applicable regulations, including the Standard Contractual Clauses approved by the European Commission or other legally valid mechanisms that guarantee an adequate level of protection.

8. MANDATORY TRAVELER REGISTRATION
In accordance with current regulations applicable to accommodation activities, Costa Golf Rentals S.L. will be required to collect and communicate certain identifying data of the guests to the State Security Forces and Corps.

Providing this information is mandatory to formalize your stay.

9. USER RIGHTS
Users may exercise the following rights:

Right of access.

Right to rectification.

Right to erasure.

Right to object.

Right to restriction of processing.

Right to data portability.

Right to withdraw consent.

To exercise any of these rights, a request along with a copy of an identity document may be sent to:

info@costagolfrentals.es

Users may also file a complaint with the Spanish Data Protection Agency (www.aepd.es) if they believe that the processing of their data does not comply with current regulations.

10. INFORMATION SECURITY
Costa Golf Rentals S.L. adopts the reasonable technical and organizational measures necessary to guarantee the security, confidentiality, and integrity of the personal data processed and to prevent its alteration, loss, unauthorized processing, or access.

11. MINORS
The services offered through this website are intended for adults with the legal capacity to enter into contracts.

Minors may not make reservations or provide personal data without the authorization of their legal representatives.

12. COMMERCIAL COMMUNICATIONS
In accordance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), Costa Golf Rentals S.L. will only send electronic commercial communications when there is prior consent from the user or a prior contractual relationship that permits it under current legislation.

All commercial communications will include simple and free mechanisms to unsubscribe or exercise the right to object.

13. CHANGES TO THE PRIVACY POLICY
Costa Golf Rentals S.L. may modify this Privacy Policy to adapt it to legislative changes, criteria of supervisory authorities, or modifications to the services provided.

Updates will be published on this same page and will be effective from the moment of publication.